Shipping & Returns
Free US shipping, fast dispatch and a no-risk 90-day money-back guarantee — here is exactly how it works.
Free US Shipping
Every U.S. order ships free — no minimum and no codes needed. Orders are processed within 1–2 business days and typically arrive within 2–7 business days via tracked carrier service. You’ll receive a tracking link by email as soon as your order leaves our warehouse.
Delivery estimates begin after processing and may be affected by weekends, holidays, weather, carrier delays or an incomplete address. Our free-shipping offer applies to eligible U.S. destinations; other destinations, when available, are shown at checkout.
Changes, Cancellations & Delivery Issues
Contact us as soon as possible if you need to correct an address or cancel an order. We cannot guarantee changes after fulfillment has started. For a damaged, missing or incorrect shipment, contact us with your order number and photos when relevant so we can review the carrier record and provide an appropriate resolution.
90-Day Money-Back Guarantee
Try BBHiravella for a full 90 days. If you’re not completely satisfied — for any reason — contact us within 90 days of delivery and we’ll refund your full purchase price.
How to Request a Refund
- Reach us through the Contact page with your order number.
- There’s no need to send back opened bottles.
- Refunds are issued to your original payment method within 5–10 business days.
- Bank processing times may vary after a refund is issued.